Privacy Policy

1. Introduction

Pizza Belga is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website and services.

2. Information We Collect

We collect the following information to process your orders:

• Name
• Phone number
• Email address
• Delivery address
• Order history and preferences

3. How We Use Your Information

Your information is used to:

• Process and deliver your orders
• Contact you about your orders
• Send promotional offers (with your consent)
• Improve our services
• Manage our loyalty program

4. Data Protection

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, or destruction. Your data is stored securely and accessed only by authorized personnel.

5. Data Sharing

We do not sell your personal information. We only share data with:

• Our delivery staff (delivery address and phone only)
• Payment processors (for bank transfers)
• Legal authorities when required by law

6. Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and enable shopping cart functionality. You can disable cookies in your browser settings, but this may affect website functionality.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications

8. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Order history is kept for 3 years for warranty and customer service purposes.

9. Policy Changes

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.